Payment Policy:

A 20% non refundable deposit is required to secure rooms within 3 working days of booking. The balance is billed 2 weeks prior and paid 7 days prior to stay. WE ENCOURAGE YOU TO TAKE TRAVEL INSURANCE - this is your risk mitigation. Weather, travel disruptions, illness can all disrupt your plans... Our cancellation policy is our risk mitigation. Unpaid accounts will incur overdue charges and collection fees.

Cancellation Policy:

For cancellations within 7 days of arrival No refund. For cancellations 8-15 days of arrival 75% of one nights accommodation and meal will be charged and cancellations 16-30 days of arrival 50% will be charged and 31-45 days of arrival 25% will be charged 25% of one nights stay and meal for cancellations 1 month out of arrival. You are automatically booked in for a meal as we are all inclusive breakfast, accommodation and dinner and will be charged if we have not received a cancellation within 3 days of stay. Cancellation fees are due on invoice.

Child Policy:

We accept bookings for all adults over the age of 14

Pet Policy:

All guests to report to reception on arrival. If unattended, your room numbers will be on the door. We do not allow pets to the property.

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Contact Us

Ross and Tania Holloway
Mobile: 021 757066
Email:     hydeschoolonthetrail@gmail.com

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